Whitepapers

8 Reasons to Invest in Big Data as a Retailer

8 Reasons to Invest in Big Data as a Retailer

Read this infographic of industry facts and figures that will show you why you must include Big Data in your business plan.
Customer Management eBook: Meeting the Needs of the Digital, Social and Mobile Customer

Customer Management eBook: Meeting the Needs of the Digital, Social and Mobile Customer

This eBook explores how organisations are approaching customer experience in today’s digital world. The aim is for these results to allow you to benchmark your own initiatives as you move into 2013. It also highlights key trends from the survey that will help you better understand where digital investments are being made to help drive improvements to the customer experience.